Automated Order Taking Food Service

We are the best Automated Order Taking Food Service Provider for SMEs. Make order taking easy and affordable with a customer-centered company.


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Why You Need Automated Order Taking Food Service?



Outsourcing Order Taking Food Services will help you turn hungry callers into loyal customers without spending too much on people and equipment. We optimize our unique order taking service offering with customized scripts, data analytics, and intelligent software to produce positive results on customer satisfaction and business productivity.

Most Food Taking companies are old-school call centers that only care about what's in front of them. They follow outdated order-taking techniques and as they take more calls, they miss out on the opportunity to make a connection with customers.

Here at Order Taking Philippines, we have outgrown traditional call center strategies. We are a modern contact center company that emphasizes the need for technology to nurture leads, convert customers and provide world-class service. Not only our people are tenured virtual order takers, but they also have years of experience serving the food industry.

On top of that, we are an ISO 27001-certified, HIPAA-compliant, and GDPR-compliant firm. You can trust us to hold privacy and result at the heart of our partnership.

Interested? Reach to us now and be a partner with the #! SME-focused Automated Order Taking Food Service Provider in the Philippines today!

Our approach to Automated Order Taking Food Service

Provide quality service with an Automated Order Taking Food Service partner

We believe that success should be affordable, so we keep our SME-pricing option attractive to many companies. But this is not all. On top of flexible pricing:

  • we have employees that have years of experience in the food order taking the industry
  • we have state-of-the-art technology that will make customer order processing fast and easy
  • we have a Managers and an in-house Quality Assurance team that can ensure quality return on investments

Partner with us and expect a high standard of work and enriching experience with our Automated Order Taking Food Service.

24 7 answering services.

Our team is ready to take in calls 24/7. Cater to hungry customers even if it's midnight or holidays with around-the-clock order taking service.

Premier Back Office Support

Need someone to handle admin kinds of stuff besides taking an order? We also provide back-office support for your restaurant employees. We can also do your taxes, pricing, and delivery appointment among many other things.

Collecting customer reviews

Want to know what the market thinks of your company? We can collect reviews for you to let you know the pulse of the people.

Booking Tables

Never hassle your customers about reservations because we can do it for them, automatically. Our food order taking service includes table appointment services so your customers will feel special dining inside your restaurant.

Inventory Management

It is so troublesome running out of stock. No worries, we can help you monitor the level of your company stocks and inform you right away if it dips below the acceptable benchmark.

Create a culture of care and make your restaurant work easier with an Automated Order Taking Food Service.

Order Taking Philippines believe that to drive loyalty, one must provide spectacular service. So our focus is to deliver a one-of-a-kind order taking food service experience. With our technology and expertise, we can assists businesses to reach their goals in no time.

Let us work together, reach out to our Business Development Team or leave us a message and we'll get back to you ASAP!

Flexible Pricing

You can never go wrong with our flexible pricing option. Get the service that you need and save a lot of money in the process.

Responsive Agents

We pride ourselves on having the most attentive agents available in the market. Expect the concerns of your customers to get resolved immediately.

Focus on Quality over Quantity

We love to track productivity and our progress. We have KPIs, SLAs and performance benchmarks in place to ensure that we are always at our optimal level.

Extra Attention to Security

We take care of our client's information as if it is ours. We are an ISO 27001-certified, PCI DSS-certified, and HIPAA -certified company. We ensure that all confidential data are stored securely all the time.

Our Core Markets

USA

United States

australia

Australia

Europe

Europe

Asia

Asia

What is Automated Order Taking Food Service?


As the name suggests, Automated Order Taking Food Service automates food purchases for customers. It is sometimes represented by an application or software where customers can just tap on their desired product, but in reality, it also requires human assistance.

Most of the time, hungry customers experience delays with food ordering apps, while some of them are not technologically advanced yet so they prefer calling real people to take orders. That is where we come in, we provide technical and admin support for customers to have a worry-free buying experience.

Here at Order Taking Philippines, our goal is to create a culture of comfort for companies and their customers. To do that, we focus our attention on providing stellar call center support and offering value-adding products to increase brand loyalty. With our 10+ years of industry experience, we can guarantee professionalism in everything we do.

How much can Automated Order Taking Food Service cost?

The best thing about outsourcing your Food Order Taking needs is that it is not costly. You can get an affordable Automated Order Taking Food Service with our flexible pricing option. You can easily customized services and save a lot of time and money.

What are the Different Order Taking Services?

Inbound Order Taking Services focused is on providing support to a company's order processing procedure. Their most common services are:

  • Online agent order processing
  • Multi language order taking call center services
  • Bilingual call center (Such as Mandarin, Japanese or French English Order Taking Services)
  • Automated order taking food services
  • Technical call center
  • Real estate call center services.

What are the Different Virtual Taking Services?

Virtual Reception Service supports entrepreneurs in handling specific non-core tasks such as assisting in service appointments and answering basic queries. Some of its well-known services are:

  • Receptionist Services
  • Help Desk Call Center
  • Customer Service Virtual Assistant
  • Admin Services for Small Business
  • Live Answering Service

Launch Your Automated Order Taking Food Services With Us!

Need to increase your brand influence? Need to fast-track order processing? Need to serve more customers? We hear you. Our call center order taking services can deliver what you need.

1. Let's talk about the goals you have in mind

What do you want to happen by partnering with us? Communicate with us your expectations and we will tell you how we can meet and exceed them.

2. Let's talk about the virtual order takers that you need

What is your ideal team? Let us know the credentials, skills, and talents of people you want for your team and we'll do our best to get it for you.

3. Let's talk about the future

Why not let us be your partner for your next ventures? We can offer a lot more than order taking. Talk to us about your needs and we'll help you have them.

A COMPANY BUILT ON GIVING SUPPORT TO SMES THROUGH UNPARALLEL ORDER TAKING SERVICES

With over 10 years of industry experience, we are the premier call center company for your business order processing needs. We can help you create value-adding solutons to persistent problems while providing outstanding customer experience to meet and exceed expectations.


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    Frequently Asked Questions


    What is automation in food call center industry?

    Automation in the food call center industry means enhancing customer service with the help of various technologies such as IVR and CRM. It can also mean the support that BPO provides for food-taking apps that customers use to make a purchase.

    Nevertheless, Automated Order Taking Food Services aims to provide a seamless buying experience to customers. Its objective is to make transactions fast, safe, and efficient.

    What is order taking in food service procedure?

    Automated Order Taking Food Services works the same way like how staffs passes down orders in an actual restaurant. When a customer enquires about a food or product, he/she can make a call to an Order Taking Food agent to know more about it.

    Once everything has been settled, the agent will process the customer order for the restaurant to cook or make it. Agents can still provide assistance to customers like tracking location of purchases and informing them of any delays.

    How do you improve order processing?

    The secret to order processing is to focus on customer needs and demands. But these few factors also helps in providing customers a one-of-a-kind order processing experience:

    • Seamless call interaction and integration.
    • End-to-end visibility.
    • Fast shipment or delivery of food.
    • Fast and fluid order management.
    • Clear and concise communication.

    What are the benefits of food order taking?

    The most well-known benefit of having an Automated Order Taking Food Services is that it helps you double productivity since it will eliminate multitasking inside your company. Your employees can focus on important activities such as improving food quality.

    It also makes an impression that you care about customer convenience since you have a 24 7 team that will cater to all of your customer needs.

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    Email us at hello@ordertakingphilippines.com

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