CNN recently reported that stores like Walmart, which along with Radio Shack, were already offering the iPhone 5C with a staggering $50 discount (a bargain from the original price of $99 at launch)—this means that Apple has dropped the order price to the said $45 figure. And we wouldn’t be surprised if the price goes down further this Christmas. Awesome, right?
Wouldn’t it be great if your store could match that price? Think of the hordes of patrons flocking to your budding electronics shop just to purchase the thing. But you know what would even more spectacular? If you were able to have a kick-competition order taking and delivery system, especially this coming holiday sale season, that’s what.
That’s right, an order service that can easily accommodate a hundred or so callers at one time—whether via the phone, through live chat, email orders, or even through those Twitter and Instagram accounts. Having a slew of well-trained and well-mannered agents on call would most likely do the trick.
Once you’ve taken down those customer orders, the equally crucial step is delivery and fulfillment. Make sure that your order reps are well-coordinated and in close contact with the fulfillment and processing teams. This ensures that all orders are processed speedily and accurately. You might even want to consider free shipping within a certain area or zip code, for instance.
Yes, the iPhone 5C is now at rock-bottom prices. Will you be able to fulfill and deliver those orders? On time, all the time this upcoming holiday season? In the true spirit of Christmas, we really hope so.